Refund Policy

1. Refund Eligibility Period

Users may submit a refund request within forty-eight (48) hours from the date of purchase.

The 48-hour period applies only to the submission of the refund request. The time required by our support or technical team to review, assess, verify, or investigate the refund request shall not be included in, or counted against, the 48-hour eligibility window.

Refund requests submitted after the expiry of the 48-hour period shall not be eligible for consideration, except where required by applicable Indian law.

2. Nature of Service

Tarakki Hub operates as a Software as a Service (SaaS) platform and does not provide or ship physical goods. Access to digital services, tools, and credits is typically granted immediately upon successful payment.

In accordance with Indian consumer protection laws, refunds for digital services are subject to service usage, access, and consumption.

3. How to Request a Refund

To initiate a refund request, users must email tarakkihub.com@gmail.com within the 48-hour eligibility period and provide accurate transaction details, including order ID, registered email address, and payment reference.

All refund requests are subject to review and assessment and will be handled in a fair, reasonable, and transparent manner.

4. Review, Assessment, and Processing Time

Once a valid refund request is received:

• Our support and technical teams may take such time as reasonably required to assess, verify, and evaluate the request.
• The duration of this assessment process does not affect refund eligibility and is not counted toward the 48-hour submission window.
• Approval or rejection shall be communicated to the user via email.
• If approved, the refund will be processed to the original method of payment within 5–7 business days, subject to bank or payment gateway processing timelines.

Tarakki Hub shall not be liable for delays caused by third-party payment processors or financial institutions.

5. Late or Missing Refunds

If you have not received an approved refund:

• Verify your bank account or payment method.
• Contact your payment provider or credit card issuer.
• Contact your bank for further clarification.
• If the issue persists, please contact us at tarakkihub.com@gmail.com.

6. Cancellation Policy

Users may cancel their subscription at any time. Cancellation shall take effect at the end of the current billing cycle.

No prorated or partial refunds will be issued for unused subscription periods. Refunds following cancellation will only be considered if the cancellation and refund request are submitted within the 48-hour eligibility period, subject to service usage.

7. Non-Refundable Scenarios

Refunds shall not be provided in the following cases, except where mandated by Indian law:

• Refund requests submitted after the 48-hour window.
• Credits or services that have been fully or partially used.
• Free, bonus, or promotional credits.
• Dissatisfaction caused by changes or actions of third-party platforms.
• Account suspension or termination due to violation of Terms & Conditions.

8. Consumer Rights & Grievance Redressal

Nothing in this Refund Policy limits or waives statutory rights available to consumers under Indian law.

For refund-related grievances or merchant inquiries, you may contact:

We shall make reasonable efforts to resolve grievances within a reasonable time, in accordance with applicable consumer protection regulations.

9. Policy Updates

Tarakki Hub reserves the right to amend or update this Refund Policy at any time. Changes shall be effective immediately upon publication on the platform.